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FAQ
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How long does it take to receive a product purchased through Symply Boho Website?As Symply Boho company, we promise our customers a good shopping experience. We work with artisans from all around the world. Once artisans receive the purchase order they either start making the products or just ship the ready products as soon as purchase order was created. We carry one of a kind products. Some of our products are ready to ship however some of them are custom made after the purchase order. Usually if the artists are located in California customers will receive the order 3-10 days. International orders takes a little longer however you might receive your order 5-10 days. Bigger items like furniture, heavy wool rugs, or big art pieces may take longer time to receive (10 days-2 months)
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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What payment methods do you accept?We accept all major credit cards, PayPal, and SYMPLY BOHO gift cards. All transactions are processed securely.
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What are the shipping options available?We offer a variety of shipping options to meet your needs, including standard, expedited, and international shipping. You can select your preferred shipping method at checkout.
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How do I care for my handmade products?Each handmade product comes with specific care instructions. Generally, we recommend gentle cleaning methods and avoiding harsh chemicals to preserve the quality and longevity of the items.
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What is your return policy?We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Please contact our customer service to initiate a return.
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